|
Who is Yunde Canine
Enterprises ?
Yunde Canine Enterprises is an 100%
Australian owned and operated business based in Brisbane, Qld,
Australia. We are glad to have you as our valid customers as
with out you we would not be in business. You can put your
mind at ease knowing that you are dealing with a company that
is customer focused and professional. Most importantly we are
always here to help you if you come across any problems.
BACK TO
TOP
Privacy
We do not sell email addresses and your name and
address and any other information is kept confidential.
BACK TO
TOP
Returns Policy
We at Yunde Canine Enterprises value our
customers strongly. We insist you please choose carefully
before you purchase any goods from the agilityclick.com
website. If a product has a manufacturing defect, then you
should return that product to us for a refund. Please read
through the following steps carefully if you wish to return
goods to us.
To return a defective product, you must
return the product
within 30 days of purchase.
You
should email us at info@agilityclick.com
and request a return slip number.
Please include
details about the nature of the defect and the order number
for your order.
BACK TO
TOP
Your
Receipt
When you have finished shopping, you will
receive a receipt to your email address that you put down on
the order form, this receipt is a Invoice which you can print
as your purchase record. At times we may need to send you a
second receipt if there is any alteration in price.
BACK TO
TOP
How to Order
?
We have made it easy to shop at
agilityclick.com. All that you need to worry about is what you
want to buy ! Ordering is Safe, Secure and Easy. At any stage
you can change your mind, change your products or cancel your
order.
1. When you find something you would like to
purchase press the "buy button" or the Title of the product
for more information. The Buy Button adds the item to the
shopping cart. The Product link gives you a better look at the
products.
2. After you have finished shopping press the
"checkout button" or the "View Cart" button and continue to
fill in the billing information.
BACK TO
TOP
Delivery
charges
Purchases under 500g within Australia will be sent via
Regular Post. Purchases 3kg and over within Australia will be
posted by Express Post.
For international orders (excluding New Zealand) goods will
be shipped via sea freight. Please make a note in
the Comments box on the order form if you wish to have goods
forwarded by air or economy. In this case you will be
charged actual costs plus $5.00AUD postage and handling.
If requested, we will email you the air or economy freight
charges before we process the order and/or charge your credit
card. You may accept, decline or amend the order at this
point.
BACK TO TOP
Payment methods
You may pay by Visa, Mastercard, American Express, Diners
Club, Cheque and Money orders. We realise that many people are
still a little nervous about making purchases over the
internet. There is no need to be concerned when you're buying
from agilityclick.com, as we use some of the most
sophisticated security technology available.
Make
Cheques and Money Orders payable to "Yunde Canine
Enterprises "
Address : 85 Blackwall Road, Chuwar
Qld 4306, Australia
BACK TO TOP
When will I get my order
?
Delivery times vary for Australian and international
orders, please view our Postage rates above for more
information. If we are unable to get your order to you within
the time specified we will contact you via Email.
BACK TO TOP
How secure is it using your
Credit Card over the Internet ?
We take the security of our customers' personal details
very seriously. We use proven technology and physical security
measures to ensure the highest level of protection. Any
information that you send to us is encoded with Secure Sockets
Layer (SSL) encryption technology. This sophisticated
encryption process ensures that prying eyes are unable to
decode your personal data when it travels from your computer
to ours, and from our computer to the bank's.
You can
tell your browser is in secure mode in the checkout by looking
for the padlock icon in the bottom corner of your browser
window.
BACK TO TOP
Contact us
General information or help: info@agilityclick.com
Cathy Slot: cathy@agilityclick.com
Steve Drinkwater: steve@agilityclick.com
You can also contact us by post at:
85 Blackwall Road
Chuwar Qld 4306
Australia
Phone: 61 (07) 3202
2361 | 
